Saturday, April 30, 2011

Technology in LEL Symposium Day 2

The second day of the symposium was filled again with great panels.

The first session of the morning was “Electronic Invasion of the Workplace: the Good, the Bad and the Aural?” moderated by Doug Dexter with panelists Manuel Ocasio, Bryan Seiler, Steve Sykes, and Darnley Stewart weighing in on issues which included largely those arising from the expansion of human tracking devices into the workplace.  Ocasio, an HR manager for a large Catholic hospital, explained theories behind why employers are interested in tracking their employees and gave a detailed description of the new technologies including how they operate.  The use of “beacon” badges that he described was particularly interesting. Apparently, in a growing number of hospitals, all of the staff wear badges that act as radios and through RFID triangulation keep track of where the staff members are at all times.  Additionally, some of the badges can be used by one employee to locate another employee.  The seeking employee simply pushes a button and says, “Locate Dr. Grey” whereupon the badge responds something like “Dr. Grey is in the linen closet on Floor 2.”  The badge apparently does not yet add, “Dr. Sheppard is also in the linen closet on Floor 2,” although someone watching a screen showing little dots may have noticed.

Sykes, a union-side attorney, offered his interesting perspective on the issue.  As Sykes summarized, for the most part unions are not in favor of bringing these tracking technologies into the workplace.  When an employer enacts such policies, Sykes noted that unions can file unilateral change charges with the NLRB and discussed the strengths and weaknesses of such charges.  Sykes noted that tracking could amount to unlawful surveillance under 8(a)(1).  He went on to explore a union’s right to the information from the tracking technology in policing the contract and representing employees in grievances.

Seiler provided practical advice for the processes which employers should engage in before they bring in new technologies, noting that the new technologies can have impacts across departments that any one department might fail to consider. Seiler also spoke about providing robots as a reasonable accommodation.

Steward gave the plaintiff’s perspective on tracking devices listing potential causes of action and analyzing some relevant cases.  According to Steward, privacy is gone, and although there are potential constitutional causes of action relating to an invasion of privacy, they were not the most hopeful.  State constitutions have better potential, but even under California’s state constitution, plaintiffs have not had much success.  Next, Steward explored common law invasion of privacy claims as well the Electronic Communications Privacy Act and the Stored Communications Act where plaintiffs have faired better.  Steward noted that tracking can be done discriminatorily and in retaliation which could violate various laws.  Steward noted that various state provisions may give employees some protection, including Connecticut which has a law that obligates employers to give their employees notice of tracking.  Steward also explored ways that plaintiffs can go on offense with tracking devices including asking for time and work studies as part of discovery.

Next Cynthia Sass moderated, “Discovery and Subpoenas for the Next Generation of Workplace Technology”.  Panelists Judge Elizabeth LaPorte, Maureen O’Neill, and Alvin Velazquez gave very practical insights into the discovery process.  O’Neil spoke about discovery in relation to social media, blogs, text messages, twitter feeds, devices, as well as complicated issues stemming from cloud based data storage.  Velazquez described the ways that unions are getting more sophisticated with using the web in organizing and the ways that employers are using the web to track them including “Facebook scraping”.  Judge LaPorte spoke, among other things, about preservation obligations and “claw back” of privileged materials.  The judge encouraged parties to speak with each other early on about the scope of the discovery they will be seeking.

Following the discovery panel was “Technology as a Research, Communications and Collaborative Tool in the Practice of Law: Retrospective and Prospective” moderated by Adam Forman.  Panelists Patrick V. DiDomenico, Adam Klein, Howard Lenow,  and Daniel Schwartz weighed in.  Forman humorously brought us back to the ancient past, ten years ago, when the Labor and Employment Technology group began.  Dan Schwartz, famously known for the Connecticut Employment Law Blog talked about changes in developing one’s practice from networking in person – to the yellow pages – to social media and sites like Quara and Ask a Lawyer (which have some ethical issues). Lenow, a union-side attorney told us that size does matter; and that smaller and quicker was better.  Lenow had much love for Apple products, including the iPad on which he can contain his entire trial presentation.  Klein, a plaintiff-side attorney noted that the asymmetrical advantage that large legal libraries once gave defense firms over smaller plaintiff firms has been taken away by technologies such as Westlaw and Lexis and that the same advantages that the large firms had in document management systems are now being equalized by cheap and effective document management systems.  DiDomenico explained what the field of Knowledge Management is and how it is helping firms avoid waste and draw more efficiently from their knowledge sources.  The session ended with the group giving some of their favorite apps which included Goodreader, Evernote, Penultimate, Notes plus, Adobe ideas, fast case and lawstack.  The computer they were presenting on unexpectedly decided to update and shutdown before their presentation was over, which showed that while technology has come a long way, the kinks will probably never be quite worked out.

Over lunch, Magistrate Judge Francis, S.D.N.Y. spoke on preservation and spoliation issues, in light of decision in Orbit One Communications (S.D.N.Y., October 26, 2010) and in so during turned our stomachs with talks of sanctions.  The judge noted that asymmetrical resources tend to lead to less cooperative discovery relationships between parties.  He spoke at length about preservation and spoliation and the grounds for sanctions under his and other jurisdictions.  Regarding the reasonable expectation of litigation, the judge noted that such an expectation has both empirical components and case specific ones.  For example, you might consider the percentage of cases at a given stage, say an EEOC charge filing, that end up in federal court and also whether the particular plaintiff has a history of litigiousness.  Regarding the use of reasonableness and proportionality in preservation, the judge noted that it is dangerous for a party to make a determination about what is reasonable and that there is some arrogance in a party evaluating a case as weak and therefore destroying documents under a proportionality rationale.  The judge also spoke about state of mind and the differences in jurisdiction about whether sanctions should come simply for negligent destruction or if a more nefarious state of mind is warranted.  The judge hopes that the rules committee will be helpful in providing guidance.

One of the most interesting presentations came next when Heather Morgan moderated “Investigating and Forgetting on the Web”.  Panelists Steven Bennett, Mark Risk, and David Thompson, spoke about the problems being created by the utter lack of privacy on the web.  Thompson whose book “Wild West 2.0: How to Protect and Restore Your Reputation on the Untamed Social Frontier” is a top seller on Amazon was full of information about how and why the web is destroying privacy as well as countermeasures that people can take to protect their privacy and online reputation.  Thompson quipped that a rumor had spread that the CIA was mad that their project called Facebook had spun out of their control.  According to the rumor, Facebook was an experiment by the CIA to see if people would just tell them all of the information they wanted to know; apparently it worked too well.  Thompson spoke about the dangers of cookies and behavioral ad tracking and the use of proxy servers to defeat them.  Thompson advised us never to fill out a mall survey again, to be careful about what we put on Facebook, and to consider not owning property in our own names.  Risk and Bennett weighed in on the issues noting the legal problems that can be triggered by an employer’s use of the web-found data.

The symposium concluded with “Technology Tools and Legal Ethics” moderated by Steven Ury.  Panelists Prof. Michael Green, Cara Greene, and Ray Stanford weighed in.  The group discussed Model Rules 1.6, 4.2, 4.3, 5.1, 5.3. and 5.7 in the context of various communications on social networks including friending judges and colleagues as well as commenting potentially legal advice on Facebook and other issues.  The group colorfully brought us through some hypos and its members were quite insightful about rule application, cases in various jurisdictions, and the gray areas that are out there.

Thursday, April 28, 2011

Technology in Labor and Employment Law Symposium

The Technology in Labor and Employment Law Symposium kicked off this morning and has so far been quite worthwhile.  The symposium packed a lot of information and discussion into the day, and I can't hope to capture it all.  Here are small summaries and some of my own scattered thoughts on the speakers from today:

The first session began with Wendi Lazar moderating "Are you Protected? Privacy, Intellectual Property, Trade Secrets and Non-Competes in Web 2.0" where panelists Gary Glaser, Christopher Jordan (in from Germany), and Arnie Pedowitz weighed in on the ways that the increasingly global workplace is changing the landscape in this area.   I enjoyed the group especially because of its balance of employee and management-side attorneys.  A main concern addressed by the panel was that there are very different laws governing various jurisdictions and technological developments are such that a person can work from just about anywhere in the world (including jurisdictions where noncompetes might not be enforced).  The panel adressed issues such as whether a departing employee's facebook status and LinkedIn messages about his change of employer could violate nonsolicitation provisions; the blurring of the line between personal and professional use of social media made these issues nettlesome.  Additionally the panel addressed causes of action under the Computer Fraud and Abuse Act as well as the Stored Communications Act.

Next was "What You Really Need To Know: The Top 5 Legal and Legislative Technology Developments Impacting the Practice and the Workplace" moderated by Cynthia Nance with panelists Lewis Maltby, Anthony Oncidi, and Kristin Mathews.  This group covered a lot including the following:
-Social Media as a tool in hiring and firing.  Regarding hiring, I was surprised by the group's consensus that it is probably not a good idea for hiring managers to facebook stalk (not the phrase used by the panelists) job candidates.  The problem as they saw it was that the manager would become pregnant with knowledge that he could not legally use but would use anyway or at least would be accused of using.  The panelists offered the alternatives of outsourcing such background checks to third parties or having it done by a clean team within the company.  The panel was cleary concerned with the erosion of privacy, and I am sympathetic to their concerns.  I wonder though if there can really be any way to actually stop people from performing these kinds of searches.  My feeling is that the writing on the wall is that everybody will be googling, facebook stalking, etc. everybody, and that doing so will just increasingly be part of the process of getting to know people.  As GI Joe and Bill Belichick might tell you "knowing is half the battle" and people want information.  Keeping them from illegally obtaining it is one thing, but I have trouble believing that lawyers will successfully keep curious hiring managers out of facebook searches (I don't have any experience trying to do so, and so I could be dead wrong on this issue).  I am not celebrating the trend  but I think the real question is how to restrict use of the data, or how to keep it private to begin with, but not how to keep people from looking for it.
(list of topics this group covered continued)
-Social media as a way for employers to advertise
-Social networking as protected activity
-Whistleblowers
-Employer monitoring of email, internet usage
-The Computer Fraud and Abuse Act
-Electronic Communications Privacy Act
-Personal smartphone issues including distracted driving, wage and hour, and yes personal smartphone data is discoverable. 
-GPS tracking
-Social networking as evidence
-Employer liability for employee's online activity (child porn)
-Employee blogs that potentially harass their coworkers or cause a hostile work environment.

(I told you they covered a lot)

Over lunch, we had an interesting interlude from Rosanne M. Siino, Ph.D, Stanford, regarding “telepresence” and robots being used in the workplace.  Siino brought us the news that the future is here, and robots will be coming to a workplace near you.  Fascinating issues arose, but my hands were occupied with a good New York roast beef sandwich and they escaped me.  I did think about the slight irony of labor and employment lawyers working through their lunch break...

Following lunch was "Social Media and the Global Workplace" moderated by Allan Dinkoff, with panelists Paul Callaghan (in from London), Carsten Domke (in from Germany), Brian M. Flock, Hanan B. Kolko, and Ginger McCall.  It was another interesting panel.  Flock surveyed the various state statutes that limit an employer's ability to take adverse actions against employees for lawful off-duty conduct, with the summary being that those statutes have largely not tackled social media use yet.  Kolko summarized cases where the NLRB has taken actions in response to employer limitations on social media use.  McCall summarized data privacy laws and their application.  Callaghan and Domke gave us the English and German perspective on the issues.  The group wrestled with a hypo involving a male employee who facebook friends a female coworker, discovers a topless picture of the coworker in her facebook pictures and thereupon emails the picture to other coworkers through his private email account, who in turn email it to other coworkers through the employer's email system.  The female employee is upset and wants the employer to do something about it...


Finally there was "Public Sector Employment: Emerging Issues and their Potential Private Sector Impact" moderated by William A. Herbert with panelists Steven M. Klein and Norma Meacham.  This thought provoking session included information about the use of "virtual" step 1 and step 2 grievance meetings, discussion of electronic posting, FOIA-style requests and the right of confidentiality where employees communicate with their union reps, and interesting First Amendment issues.
I'm looking forward to day two.

Wednesday, April 27, 2011

Technology: Personal Smartphones for Work Purposes

The Wall Street Journal has a good piece on the increased intermingling by employees of their personal smartphones for work purposes: So You Want to Use Your Iphone for Work? Uh-Oh.  I use my personal iphone for work a lot, whether it's placing calls, texting contacts, taking notes, or of course checking my email.  My main concern has been that people at the office will see me twiddling with it and assume I'm playing Angry Birds or something (I prefer Pac-Man anyway).  The WSJ article does not address my concerns, but it centers on security issues since non-Blackberry smart phones don't have top notch security, smart phones are easily lost or stolen, and employees might leave a company with all kinds of sensitive business documents on their personal phone.   I wonder what other pitfalls there are for commingling personal smart phones with work purposes.  If an employee gets into an accident while texting his boss from his personal phone on his otherwise personal time, is he covered under workers' comp? Is the employer liable for the accident?  Would it be discriminatory to only hire candidates who own fancy personal phones (that way the employer doesn't need to buy company Blackberries)?  Is an employee making all of his private phone conversations, emails, texts, web browsing (i.e. facebooking), Angry Birds usage, etc. topics for discovery in suits against his employer by using his personal phone for work purposes?


I'll be attending the ABA National Symposium on Technology in Labor and Employment Law tomorrow and Friday.  Hopefully I'll come away with some answers to these questions.

Saturday, April 16, 2011

Edward G. Budd Manufacturing Co. v. NLRB (3d Cir. 1943)





I will be posting animations of historic labor and employment law cases as well as recent ones. If there is a historic or recent case that you think would make for a good animation send me an email at laborrelated@yahoo.com or post your suggestion as a comment.

This case, Edward G. Budd Manufacturing Co. v. NLRB (3d Cir. 1943), was an early test of the boundaries of the NLRA. A company dominated union was in place pursuant to procedures under the now defunct National Industrial Recovery Act. Weigand, an employee listed on the payroll as a rigger, was a union representative of this company dominated union. He was treated with extreme leniency by the employer. However, the employees moved to form a union of their own and the employer found out that Weigand was in support of the independent union. The leniency quickly went away. The Third Circuit had to decide whether the sudden change was unlawful:
The case of Walter Weigand is extraordinary. If ever a workman deserved summary discharge it was he. He was under the influence of liquor while on duty. He came to work when he chose and he left the plant and his shift as he pleased. In fact, a foreman on one occasion was agreeably surprised to find Weigand at work and commented upon it. Weigand amiably stated that he was enjoying it.*fn6 He brought a woman (apparently generally known as the "Duchess") to the rear of the plant yard and introduced some of the employees to her. He took another employee to visit her and when this man got too drunk to be able to go home, punched his time-card for him and put him on the table in the representatives' meeting room in the plant in order to sleep off his intoxication. Weigand's immediate superiors demanded again and again that he be discharged, but each time higher officials intervened on Weigand's behalf because as was naively stated he was "a representative." In return for not working at the job for which he was hired, the petitioner gave him full pay and on five separate occasions raised his wages. One of these raises was general; that is to say, Weigand profited by a general wage increase throughout the plant, but the other four raises were given Weigand at times when other employees in the plant did not receive wage increases.
The petitioner contends that Weigand was discharged because of cumulative grievances against him. But about the time of the discharge it was suspected by some of the representatives that Weigand had joined the complaining CIO union. One of the representatives taxed him with this fact and Weigand offered to bet a hundred dollars that it could not be proved. On July 22, 1941 Weigand did disclose his union membership to the vice-chairman (Rattigan) of the Association and to another representative (Mullen) and apparently tried to persuade them to support the union. Weigand asserts that the next day he with Rattigan and Mullen, were seen talking to CIO organizer Reichwein on a street corner. The following day, according to Weigand's testimony, Mullen came to Weigand at the plant and stated that Weigand, Rattigan and himself had been seen talking to Reichwein and that he, Mullen, had just had an interview with Personnel Director McIlvain and Plant Manager Mahan. According to Weigand, Mullen said to him, "Maybe you didn't get me in a jam." And, "We were seen down there." The following day Weigand was discharged.
As this court stated in National Labor Relations Board v. Condenser Corp., supra, 3 Cir., 128 F.2d at page 75, an employer may discharge an employee for a good reason, a poor reason or no reason at all so long as the provisions of the National Labor Relations Act are not violated. It is, of course, a violation to discharge an employee because he has engaged in activities on behalf of a union. Conversely an employer may retain an employee for a good reason, a bad reason or no reason at all and the reason is not a concern of the Board. But it is certainly too great a strain on our credulity to assert, as does the petitioner, that Weigand was discharged for an accumulation of offenses. We think that he was dischrged because his work on behalf of the CIO had become known to the plant manager. That ended his sinecure at the Budd plant. The Board found that he was discharged because of his activities on behalf of the union. The record shows that the Board's fiding was based on sufficient evidence.
The order of the Board will be enforced.

As always, my animated depiction can't precisely cover all of the details. The accents were necessary to distinguish who is speaking and the superhero outfits are worn because of certain limitations.

Tuesday, March 22, 2011

Kasten v. Saint-Gobain Performance Plastics Corp., U.S., No. 09-834, 3/22/11



Can an employer retaliate against an employee who makes an oral complaint about an FLSA violation or does that complaint have to be in writing in order to trigger antiretaliation provisions?

The Supreme Court held today that a complaint does not have to be in writing in order to trigger antiretaliation provisions. However, the Court did leave a question unanswered:
Alternatively, Saint-Gobain claims that it should prevail because Kasten complained to a private employer, not tothe Government; and, in Saint-Gobain’s view, the antiretaliation provision applies only to complaints filed with the Government. Saint-Gobain advanced this claim in the lower courts, which held to the contrary. 570 F. 3d, at 837–838; 619 F. Supp. 2d, at 613. But Saint-Gobain said nothing about it in response to Kasten’s petition for certiorari. Indeed, it did not mention the claim in this Court until it filed its brief on the merits. We do not normally consider a separate legal questionnot raised in the certiorari briefs. See this Court’s Rule 15.2; Caterpillar Inc. v. Lewis, 519 U. S. 61, 75, n. 13 (1996). We see no reason to make an exception here.  Resolution of the Government/private employer question is not a "‘"predicate to an intelligent resolution"’" of the oral/written question that we granted certiorari to decide. See ibid. (quoting Ohio v. Robinette, 519 U. S. 33, 38 (1996)). That is to say, we can decide the oral/writtenquestion separately—on its own.
So whether a complaint (written or oral) to an employer rather to a government agency triggers the antiretaliation provision is still undecided by the Supreme Court.

The animation above is to show the point of the case, but does not take much from it in the way of facts or dialogue.

For blog coverage see Rick Bales at Workplace Prof Blog Philip Miles at Lawffice space, and Michael Maslanka at Work Matters and Jon Hyman at Ohio Employer Blog.

Tuesday, March 15, 2011

Worldmark by Wyndham, 356 NLRB 104 (2011)


Here's a pca case with a little bit of fashion for you to boot.

Wyndham changed its "resort casual" dresscode for its sales staff and the change did not go over well. The new code meant that shirts had to be tucked in. Tommy Bahama shirts were particularly popular with the sales staff, especially with salesman Feathers who held the title "King of Tommy Bahama Shirts." Tommy Bahama shirts are not meant to be tucked in.  Salesman Foley (no relationship) returned from vacation to find out about the new policy. Protected concerted activity ensued.

The animation is based on the facts of the case, although certain changes were necessary for both artistic and technical reasons.  The voice over is my poor version of a Bill Lumbergh.  

For more on this case, check out Jeff Hirsh's post at Workplace Prof Blog and Michael Eastman's take at NLRB Insights.

I couldn't get my animated characters to wear Tommy Bahama style shirts, so here is my son in one. Clearly this shirt should not be tucked in.
 

Saturday, February 26, 2011

More on Technology

Two more follow ups on technology in labor and employment law:

1. New Ways to Harass:
Josh Bernstein at New York Employment Lawyer explains a case of sexual harassment via text messages and reminds us that new technologies present new ways to harass.  Bernstein concludes,
"Modern technology allows individuals to communicate without physically interacting, and a wealth of academic literature suggests that this physical disconnect leads individuals to act in a much more blunt, aggressive and exaggerated manner than they would if they could see the other person they are communicating with or hear their voice. Moreover, modern communications technology leaves a permanent record of conversations that previously might haven given rise to a he-said she-said in any sort of legal dispute. Given these trends, “textual harassment” is quickly entering the discrimination law vernacular."
In terms of emerging trends, if you follow the developments in schools where kids are being bullied via electronic communications, and even "bullying" their teachers in the same way, it's pretty clear that when these kids grow up and enter the workforce some of these behaviors will enter it with them (although there is at least some hope that the behaviors will dissipate with age).  As Bernstein's post suggests, the new forms of harassment aren't waiting around for the new generation, but are with us now.  Some employer-side attorneys see such progressions as yet another reason to implement strict policies against use of new technologies, but others have more lienient advice for their clients. For instance, Jay Shephard of Gruntled Employees, writes of social media policy's,
"I for one prefer the "Yes" approach. Yes, social media is here to stay. Yes, employees are going to tweet and Facebook and make connections with people on social-media sites. Yes, these employees can act as effective brand ambassadors for their companies, and they should be encouraged to do so. Yes, sometimes Bad Things relating to social media might happen, but we'll deal with them. We don't need draconian policies to prevent people from acting like idiots. People are going to do that from time to time anyway. Why throw out the good along with the bad?"
These new technologies and their implications give us a lot to think about.  Wouldn't it be a good idea for labor and employment lawyers to get together and discuss these type of issues?

2. Symposium
I've learned (via the Workplace Prof Blog) that there will be a symposium on the subject at NYU New York University, April 27-29.  I'd like to attend, but kind of doubt I'll make it up there.  I'll be interested to read whatever comes out of it.  Here are the topics:
* Are You Protected? Privacy, Intellectual Property, Trade Secrets and Non-Competes in Web 2.0
* What You Really Need To Know: The Top 5 Legal and Legislative Technology Developments Impacting the Practice and the Workplace
* Telepresence and Telepresence Robots Being Used in the Workplace
* Social Media and the Global Workplace
* Public Sector Employment: Emerging Issues and their Potential Private Sector Impact
* Electronic Invasion of the Workplace: the Good, the Bad and the Aural?
* Discovery and Subpoenas for the Next Generation of
* Workplace Technology
* Technology as a Research, Communications and Collaborative Tool in the Practice of Law: Retrospective and Prospective
* Investigating and Forgetting on the Web
* Technology Tools and Legal Ethics.

I'm glad to see that on of the topics is not, "How Watson and other Super Computers are Making Labor and Employment Attorneys Obsolete."  At least not this year.

Thursday, February 24, 2011

Nevettie v. Wal-Mart



In this case, the Missouri Court of Appeals found that a Wal-Mart employee who told a manager that she disgusted him and made a "very rude gesture" towards her was entitled to unemployment benefits.

According to the Missouri Court of Appeals Eastern District, (see Riverfront Times coverage here), Nevettie, a Wal-Mart employee, had allegedly already received a couple of "coachings" -one for attendance and one for performance- and so he may have been on his last leg when the events transpired. According to the Court:

"Ms. Horn [a manager] testified that on September 4, 2009, she saw claimant in the maintenance department supply room when she was going to the nearby shoe department stock area. She asked claimant how his day was going, and he "just kind of real off the wall he said just you disgust me." A few minutes later, she saw him putting away cases of toilet paper and paper towels, and she commented that the store had finally received paper towels. Claimant replied, "yeah, yeah, yeah, we did and that it's a good thing because so now we--now the people don't have to do this," and he then made a demonstration with his hand, which Ms. Horn characterized as a "very rude gesture."" (Emphasis supplied).

Ms. Horn reported the incident to Nevettie's manager and Nevettie was (allegedly) terminated for the comment and making the "very rude gesture."  Nevettie applied for unemployment.  The initial ruling by a Division of Employment Security deputy was that Nevettie was entitled to benefits because he had not been discharged for a matter related to work.  The deputy was reversed by the Division's Appeals Tribunal, who found that the discharge was related to work and that Nevettie's conduct had shown "a disregard of the standards of behavior the employer had a right to expect of the claimant."  The decision was affirmed by the Labor and Industrial Relations Commission.  However, the Missouri Court of Appeals reversed and remanded the Commission's decision.

In pertinent part, the Court writes, "in this case employer did not produce evidence that it had a policy on offensive language or conduct. The first comment was rude and disrespectful, but it was not vulgar or obscene. Neither the comment nor the subsequent gesture, was accompanied by aggressive or angry behavior. Although the gesture was disgusting, it was not confrontational...
...the evidence does not support a determination that claimant's comment and gesture were the result of anything more than simple lack of judgment. It does not establish that claimant intentionally disregarded the standards of behavior that employer had the right to expect."

The animation roughly depicts the facts as presented by the Court, although, as always, certain changes needed to be made due to technical limitations and artistic considerations.

Wednesday, February 23, 2011

Speaking of Technology in Labor and Employment Law

When it comes to workplace surveillance, usually you think of employers -in Big Brother fashion- monitoring the email and phone calls of their employees.  But, look out Big Brother; Little Brother has eyes too. Here are two stories in which employees are the ones doing the monitoring:

First, thanks to Sharon Steckler for sending me this Easterbrook decision about an IRS employee.  From the opinion:

"Szymuszkiewicz was in trouble at work. His driver's license had been suspended for driving while drunk. This threatened his job because, as a revenue officer, Szymuszkiewicz was required to travel to delinquent taxpayers' homes. He worried he might be fired. One response, a jury found, was to monitor email messages sent to his supervisor, Nella Infusino. She found out by accident when being trained to use Microsoft Outlook, her email client."

Szymuskiewicz had set up his boss's email account so that every email sent to her would also go to him (an auto-forwarding rule).  This was a bad idea.  Not only did he violate the Wiretap Act for intentionally intercepting electronic communications, he didn't even intercept anything of use.  Catching nothing of use  was no defense.  Neither was it a defense that the emails were not "in flight" when he caught them as the interception does not have to be contemporaneous. (In a normal wiretap setting you think of a person contemporaneously listening in on a telephone conversation.  But would it be wiretapping to listen to someone's voicemail, where the call has already arrived?  In the context of email forwarding the Court didn't give weight to the fact that the emails had already arrived when they were stolen). 

Second is the tale of a Social Security Administration employee.  As the Molly DiBianca posts at the Delaware Employment Blog,

"Roberto Rodriguez worked for the Social Security Administration (SSA) and had access to the SSA’s databases as part of his job duties. The SSA’s policy prohibits its employees from using the databases for non-business reason. Rodriguez violated this policy when he looked up personal information about various women that he knew and had met. He looked up his ex-wife’s earnings history and the address of a woman he met at a church study group to send her flowers on Valentine’s Day.  Rodriguez was found guilty on 17 counts of violating the CFAA [Computer Fraud and Abuse Act]."

A lot of times we complain that the law can't keep up with the technology.  But in these cases it looks like the law was up with the technology and the problem may be that the employees didn't fully understand it or its consequences.